Q. What is the screening process you undertake on your nannies and babysitters?
A. All our nannies/sitters have been interviewed by one of our consultants in a face to face, Skype or phone interview, nannies will hold current first aid certificate or willing to obtain one. They will have relevant child related experience and/or childcare qualifications with reference checks that have been personally conducted by one of our consultants. We pride ourselves in providing our families with the highest calibre of professional nannies/sitters.
Q. Will I get the same babysitter every time I book?
A. You are able to request a certain babysitter, by adding the babysitters name in special requests, or you can email through to your regional office and put through a request. We will always let the sitter know that you have requested them and if they are unable to accept the booking, then it will be made available to others as sometimes the requested sitter may not always be available.
Q. Do I get a refund if you can’t find a babysitter?
A. Yes - if Rockmybaby® is unable to place a babysitter with your booking, your agency fee is fully refundable. Once confirmation of a sitter is made the booking fee is non-refundable. Also view our Terms & Conditions page in regards to refunds.
Q. How many children can you have with one babysitter?
A. We have a maximum of four children per babysitter - Rockmybaby® consultants at their discretion may request that more than one babysitter if required, for reasons of safety and wellbeing of the children. For example, if a client books one babysitter for four children under the age of three - this would require two babysitters.
Q. Do we have to pay fuel charges?
A. Yes you will have to pay an appropriate compensation for the transportation costs of the babysitters/nanny.
Q. What are the difference in prices between Nannies and babysitters?
A. Please view our pricing page for the hourly rates of our babysitters in your area. Nanny rates are negotiable between you and the nannies at the time of the interview, unless you have advertised your position as a non-negotiable flat rate.
Q. Does it cost anything to register our nanny request on the website?
A. No – there are no upfront fees for registering your nanny request. Our placement fees are applicable when employment is offered to one of our nannies and she accepts your offer - please view our pricing page to find out costs on our placement fees.
Q. How long can the recruitment process take?
A. Each nanny request is unique according to your location and the availability of our nannies. Once your request has been received it will get posted on our nanny jobs board and emailed out to all our screened nannies on the database. We will then forward you the resumes of the nannies that would like to be considered for your position. This process can take anywhere between 1 -2 days or a few weeks.
Q. What insurance will I need?
A. All families that employ a nanny or babysitters on a regular basis will have to register with Bituach Leumi - please contact their website to find out more information.
Q. What are our obligations and responsibilities as an employer?
A. All families that employ a nanny even for a few hours a week are oblifed to pay Bituach Leumi. For more information please visit their website directly www.btl.gov.il. Employing a nanny on a regular basis you wil be required to pay for annual paid leave, sick days and pension insurance. Please visit www.gov.il for further information. Families are responsibile for all employer obligations.
Also view our client obligations on our Terms & Conditions page.
Q. What additional housekeeping duties can we ask the nanny to do?
A. Normally nannies are expected to keep all children’s rooms and living areas clean and tidy, children’s laundry, change linen and organize children meals. At the time of the interview discuss with the nanny what extra duties you are interested in the nanny performing. At this stage you have clearly outlined what is required of the position and if the nanny is happy to include in her contract.
Q. What is the screening process you undertake on your nannies and babysitters?
A. All our nannies/sitters have been interviewed by one of our consultants in a face to face, Skype or phone interview, nannies will hold current first aid certificate or willing to obtain one. They will have relevant child related experience and/or childcare qualifications with reference checks that have been personally conducted by one of our consultants. We pride ourselves in providing our families with the highest calibre of professional nannies/sitters.
Q. Will I get the same babysitter every time I book?
A. You are able to request a certain babysitter, by adding the babysitters name in special requests, or you can email through to your regional office and put through a request. We will always let the sitter know that you have requested them and if they are unable to accept the booking, then it will be made available to others as sometimes the requested sitter may not always be available.
Q. Do I get a refund if you can’t find a babysitter?
A. Yes - if Rockmybaby® is unable to place a babysitter with your booking, your agency fee is fully refundable. Once confirmation of a sitter is made the booking fee is non-refundable. Also view our Terms & Conditions page in regards to refunds.
Q. How many children can you have with one babysitter?
A. We have a maximum of four children per babysitter - Rockmybaby® consultants at their discretion may request that more than one babysitter if required, for reasons of safety and wellbeing of the children. For example, if a client books one babysitter for four children under the age of three - this would require two babysitters.
Q. Do we have to pay fuel charges?
A. Yes you will have to pay an appropriate compensation for the transportation costs of the babysitters/nanny.
Q. What are the difference in prices between Nannies and babysitters?
A. Please view our pricing page for the hourly rates of our babysitters in your area. Nanny rates are negotiable between you and the nannies at the time of the interview, unless you have advertised your position as a non-negotiable flat rate.
Q. Does it cost anything to register our nanny request on the website?
A. No – there are no upfront fees for registering your nanny request. Our placement fees are applicable when employment is offered to one of our nannies and she accepts your offer - please view our pricing page to find out costs on our placement fees.
Q. How long can the recruitment process take?
A. Each nanny request is unique according to your location and the availability of our nannies. Once your request has been received it will get posted on our nanny jobs board and emailed out to all our screened nannies on the database. We will then forward you the resumes of the nannies that would like to be considered for your position. This process can take anywhere between 1 -2 days or a few weeks.
Q. What insurance will I need?
A. All families that employ a nanny or babysitters on a regular basis will have to register with Bituach Leumi - please contact their website to find out more information.
Q. What are our obligations and responsibilities as an employer?
A. All families that employ a nanny even for a few hours a week are oblifed to pay Bituach Leumi. For more information please visit their website directly www.btl.gov.il. Employing a nanny on a regular basis you wil be required to pay for annual paid leave, sick days and pension insurance. Please visit www.gov.il for further information. Families are responsibile for all employer obligations.
Also view our client obligations on our Terms & Conditions page.
Q. What additional housekeeping duties can we ask the nanny to do?
A. Normally nannies are expected to keep all children’s rooms and living areas clean and tidy, children’s laundry, change linen and organize children meals. At the time of the interview discuss with the nanny what extra duties you are interested in the nanny performing. At this stage you have clearly outlined what is required of the position and if the nanny is happy to include in her contract.